Frequently Asked Questions

What does NovaWand™ help with?

NovaWand™ is designed to help improve:

• Fine lines & wrinkles
• Acne & blemishes
  
• Dark spots & uneven tone
• Hair stimulation & circulation

It’s a spa-grade treatment designed for at-home use.

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Is it safe for all skin types?

Yes! NovaWand™ uses non-invasive red & purple light technology suitable for all skin types. If you have a specific medical condition, we recommend checking with a dermatologist first.

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How often should I use it?

2–4 times per week for 5–10 minutes per session. Most customers see noticeable improvements within 2–4 weeks.

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Does it really work?

Yes! Our customers get visible results because the device uses the same style of LED + electrotherapy technology used by professionals at med-spa clinics.

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Does it hurt?

Not at all. There is no pain, no heat, and no downtime. Most people describe it as gentle and relaxing.

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How long is shipping?

Typical delivery is:

United States & Canada : 6–12 business days

You’ll receive a tracking number as soon as your order ships.

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What’s included?

Every order includes:

• NovaWand™ device
• 6 therapy attachments
• Instruction guide

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Can I return or exchange it?

We do not accept returns for used items (for hygiene reasons). However, if your item arrives damaged or defective, we will replace it free of charge. Just contact us at novawand@outlook.com